Must be unfortunately: The small print

Dear customers, unfortunately we are obliged for legal reasons to inform you of these terms and conditions. No matter what we have to write, we are better, friendlier and more accommodating. If you have a problem with us, please contact us directly at +43 512 260686.

General Terms and Conditions

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

Consumer is any natural person who concludes a legal transaction for purposes which cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal rights which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they will only become part of the contract if we have expressly agreed to this.

2. Contractor, conclusion of contract

The purchase agreement is concluded with SafeTech Markus Plangger e.U.

By subsmitting the products in the online shop, we make a binding offer to conclude the contract for these items. You can first add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract language, contract text storage

The languages available for conclusion of the contract are German and English.

We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

4. Terms of Delivery

In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.

In principle, you have the option of picking up at SafeTech, Loretto-Umgebung 1/6, Thaur, Austria during the following business hours: 1 week

We do not deliver to packing stations.

5. Payment

In our shop, the following payment methods are generally available to you:

Advance payment
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.

SEPA direct debit
By placing your order, you issue us with a SEPA direct debit mandate. We will inform you about the date of the account charge (so-called prenotification). By submitting the SEPA direct debit mandate, we invite our bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be debited. The account is debited before the goods are dispatched. The deadline for prior notice on the date of the account charge (so-called prenotification period) is 1 day.

Paypal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. Further information can be obtained during the ordering process.

Cash payment on pick-up
You pay the invoice amount in cash at the time of collection.

6. Right of withdrawal

Consumers are entitled to the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of title

The goods remain our property until full payment has been made.
For entrepreneurs, the following applies in addition: We reserve ownership of the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; all claims arising from this resale shall be made to us in advance, irrespective of any combination or mixing of the goods subject to retention of title with a new item, in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

8. Transport damage

The following applies to consumers: If goods are delivered with obvious transport damage, please complain to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance company.

For entrepreneurs, the risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment. The obligation to investigate and reprimand, as stipulated in Section 377 of the German Commercial Code (HGB), applies to merchants. If you omit the notification stipulated therein, the goods shall be deemed to have been approved, unless the defect is a defect which was not apparent during the investigation. This does not apply if we have fraudulently concealed a defect.

9. Warranties and warranties

The statutory liability for defects applies. Information on any additional warranties and their exact terms can be found in the product and on special information pages in the online shop.

Customer Service: Only available when purchasing products from our shop.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be found here. We are ready to participate in an out-of-court arbitration procedure before a consumer arbitration board.

11. Notes on battery disposal

In connection with the distribution of batteries or the supply of devices containing batteries, the supplier is obliged to inform the customer of the following: The customer is legally obliged to return used batteries as end-users. He can return waste batteries, which the supplier has listed or has managed as new batteries in the assortment, free of charge at the shipping warehouse (shipping address) of the supplier. The symbols shown on the batteries have the following meaning:
The symbol of the crossed garbage can means that the battery must not be placed in the household waste.

Pb = battery contains more than 0.004 percent lead by mass

Cd = battery contains more than 0.002 percent cadmium by mass

Hg = battery contains more than 0.0005 percent mercury by mass

12. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

GTC created with the Trusted Shops Legal Texter in cooperation with FÖHLISCH Lawyers.